Help & Advice

Providing independent, confidential, and impartial advice to all University of Worcester students

#Reasonable Adjustments

The Students' Union provides a free, independent, confidential and impartial advice service to all students of the University of Worcester. This includes students studying at partner colleges.

The service can arrange for a representative to accompany students to meetings related to appeals, complaints, plagiarism, university disciplinaries, fitness to practice or any other university meeting where a student feels they would like support and representation.


Make an appointment

The easiest way to make an appointment is to complete this short, confidential online Advice Enquiry Form which will then be sent straight to the Academic and Welfare Advisor.
On it you can indicate the days and times you are free for an appointment.

You can also:
- Telephone 01905 543210
- Email
- Drop into the Students' Union Welcome Desk, St John's Campus
- Arrange a MS Teams appointment

When can I see an Advisor?

Monday to Friday - SU, St John's Campus (except Thursdays during term-time) - 9.15-3.45

Thursday - Charles Hastings, City Campus (term time only) - 9.30-3.30

Reasonable Adjustments

The Help & Advice Service will endeavor to make reasonable adjustments for students using our Service. THese might include, but are not limited to:

  • We can offer a choice of appointment formats, locations and/or times to suit student's needs. 
    This includes MS Teams, telephone and face-to-face appointments.
  • We have step-free access to our appointment room.
    For inforamtion on our Accessible Campus please see
  • Students may be accompanied to appointments by a friend, a fellow student or family member.
  • We can provide information in a range of formats on request.


The Advice Service offers a confidential service - nothing you tell us will be shared with any other organisation or individual without your permission.

There are rare occasions where a breach of confidentiality may be deemed necessary. These are detailed within our Confidentiality Policy. If a decision is made to breach confidentiality the client will be informed before any action is taken by the Advice Service.

Advice and support is offered to all regardless of religion, gender, disability or sexual orientation.



Every effort has been made to ensure that all information contained on the Help & Advice web pages is both current and accurate. However, information within these pages is subject to change without prior notice.

Please seek professional guidance for the latest information. Any advice given by members of staff is based on the information availabl e and to the best of their knowledge. No liability can be accepted for any errors or misleading information.

The advice service is a member of AdviceUK and the NHAS (National Homelessness Advice Service)