What is outreach?
Outreach is a strategy for increasing the visibility of the Help & Advice service at all University of Worcester sites.
Outreach can take many different forms:
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A Help & Advice stand with information and signposting for students.
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Advisors visiting sites and being available to speak with students on an ad hoc basis.
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Providing a quiet space on various campuses so students can have virtual or physical appointments with an advisor.
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Upskilling and providing information to university staff and those in student-facing roles so they can signpost to the Help & Advice service when dealing with student concerns or queries.
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Greater visibility on university platforms and collaboration with Firstpoint/Student services.
Upcoming outreach events will be sent to students in the weekly email correspondence from the Students’ Union. If you see the Students' Union advisors, please come and say ‘hello!’
Impact
The Help & Advice team support students to make the most of their time at university. We are always looking for ways to improve our services and regularly reflect on our impact.
To find out more about SU Help & Advice outreach, you can ask at the welcome desk in the Students' Union or view our contact details on the Help & Advice homepage.
Confidentiality
The Help & Advice service is confidential - nothing you tell us will be shared with the University of Worcester or any other organisation or individual without your permission. There are rare occasions where a breach of confidentiality may be deemed necessary. A breach of confidentiality will only occur if staff have evidence to believe that someone is at risk of harm and abuse. Further details can be found in our Confidentiality Policy. If a decision is made to breach confidentiality, the client will be informed in advance of the breach.
Disclaimer
Every effort has been made to ensure that all information contained on the Help & Advice webpages is both current and accurate. However, information within these pages is subject to change without prior notice. Please seek professional guidance for the latest information. Any advice given by members of staff is based on the information available and to the best of their knowledge. No liability can be accepted for any errors or misleading information. Please note the Help & Advice service is a member of AdviceUK.