Studying at Worcester is both exciting and challenging, and looking after your personal safety, health and wellbeing is crucial for making your university experience a positive one.
At Worcester Students’ Union, we are committed to empowering students to feel happy, healthy, and safe. We want you to know that a range of support is available to you, should you need it.
Emergency and crisis
If you are in crisis and need immediate support to keep yourself safe, please contact the emergency services by calling 999.
If you're not in need of immediate danger but still need advice you can contact the NHS by calling 111 or the police by calling 101.
You can also contact the University Security Services who can offer you advice on your safety concerns.
Physical and Mental Health
If you want advice or support with a specific health issue, please contact your doctor. Find out how to register as a patient at a local doctor’s surgery.
We have also created a hel+pful document to support you in getting the most from your GP appointment.
If you have been diagnosed with a disability and need reasonable adjustments to access education, contact the university’s Disability service. You can also self-refer by completing this online form.
If you need mental health support, you can submit a self-referral to the university’s counselling service STAR.
You can find out more information about sexual health by visiting the SH:24 website and order free condoms from the Students’ Union by completing the online enquiry form.
Personal safety
It is important that you are informed about how to keep yourself safe while studying. Click the links below to find out more information.
If you have concerns about your safety in halls or not, you can contact the university’s Police Community Support Officer & Security.
Wellbeing
If you want general support or advice about your Health and Wellbeing, visit Firstpoint and request an appointment with an advisor. You could also attend Firstpoint’s ‘Fancy a Cuppa?’ where you can have a free hot drink and biscuit while talking to a student wellbeing champion about support available to students.
You can find out more about opportunities to socialise with other students by browsing our clubs, societies, and volunteering pages.
For more information about signposting, visit our A- Z pages or contact the Students’ Union Welcome Desk.
Confidentiality
The Help & Advice service is confidential - nothing you tell us will be shared with the University of Worcester or any other organisation or individual without your permission. There are rare occasions where a breach of confidentiality may be deemed necessary. A breach of confidentiality will only occur if staff have evidence to believe that someone is at risk of harm and abuse. Further details can be found in our Confidentiality Policy. If a decision is made to breach confidentiality, the client will be informed in advance of the breach.
Disclaimer
Every effort has been made to ensure that all information contained on the Help & Advice webpages is both current and accurate. However, information within these pages is subject to change without prior notice. Please seek professional guidance for the latest information. Any advice given by members of staff is based on the information available and to the best of their knowledge. No liability can be accepted for any errors or misleading information. Please note the Help & Advice service is a member of AdviceUK.