All deposits taken by landlords and letting agents for Assured Shorthold Tenancies in England and Wales, must be protected by a tenancy deposit protection scheme, this includes students letting rooms or properties during their studies.
If you are concerned your deposit isn't protected or you need more information, book an appointment with Tom or Kate (SU Academic and Welfare Advisor) here.
What are Tenancy Deposit Schemes?
The schemes allow tenants to get all or part of their deposit back when they are entitled to it, and encourages tenants and landlords to make a clear agreement from the start on the condition of the property.
Allow tenants to get all or part of their deposit back when they are entitled to it
Make any disputes easier to resolve
Provide a free dispute resolution service
Encourage tenants and landlords to make a clear agreement from the start on the condition of the property
There are currently three tenancy deposit protection schemes available for landlords and letting agents:
Tenancy Deposit Service (TDS)
Deposit Protection Service (DPS)
How does it work?
Within 30 days of receiving a deposit the landlord or agent must give the tenant the details about how their deposit is protected including:
The contact details of the tenancy deposit scheme selected
The landlord or agent’s contact details
How to apply for the release of the deposit
Information explaining the purpose of the deposit
What to do if there is a dispute about the deposit
Am I Protected?
Use Shelter's website to find out easily if you're protected.
Getting Your Deposit Back
Make sure you get your deposit back when your tenancy ends. Shelter has lots of helpful information on getting your deposit back.
Find out more
Citizens Advice - see the Citizens Advice guide to Tenancy Deposits and view their comprehensive information and advice on Student Housing