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All deposits taken by landlords and letting agents for Assured Shorthold Tenancies in England and Wales, must be protected by a tenancy deposit protection scheme, this includes students letting rooms or properties during their studies.
If you are concerned your deposit isn't protected or you need more information please get in touch.
The schemes allow tenants to get all or part of their deposit back when they are entitled to it and encourage tenants and landlords to make a clear agreement from the start on the condition of the property.
There are two types of tenancy deposit protection scheme available for landlords and letting agents. All schemes provide a free dispute resolution service.
Within 14 days of receiving a deposit
The landlord or agent must give the tenant the details about how their deposit is protected including:
Use Shelter's website to find out easily if you're protected
For more information please contact the SAS or look on the Direct.gov website.
Read this useful leaflet (please note does not reflect changes made from the 6th April 2012)
See the Citizens Advice guide (last updated post April 2012)